We help life sciences companies bridge the gap between strategy and execution in HCP engagement. Our focus is on cutting complexity, optimising resources, and delivering measurable CX impact.
We are Fractal Force.
Too many strategies fail in execution. They look good on paper but don’t translate into frontline action. Why?
They are overly complex and disconnected from reality.
They focus on shiny objects while neglecting the fundamentals.
They lack a clear path from vision to measurable impact.
We help you cut through the clutter and build and execute CX and HCP engagement strategies that work - driving actual results without unnecessary complexity.
We are Fractal Force.
.avif){kind=logo}
We believe the hot stuff
happens at the core
The three key building blocks of customer engagement success
Success demands the right skills, tools, and expertise. We ensure your teams have the knowledge and resources to execute precisely and confidently.
Change sticks when teams are aligned and empowered. We help foster trust, confidence, and a shared vision for embracing and sustaining transformation.
Impact requires readiness. We help you secure the resources needed to deliver results where they matter most, from infrastructure to bandwidth.
Our latest thinking
We help life sciences teams
Simplify to focus on what truly drives customer impact.
Ensure execution by embedding practical strategies into daily operations.
Leverage technology without overcomplicating workflows.
Cut costs and boost efficiency by optimising existing resources instead of chasing trends.
.avif)
.avif)
We work aside your teams, ensuring implementation down to the last detail
We redefined how life sciences companies solve their most complex CX and HCP engagement challenges with a plug-and-play model, leveraging a global network of senior experts and technology partners.
We tap into a global pool of senior experts and technology partners across diverse disciplines, ensuring the best talent for every challenge.
Unlike rigid, in-house teams, our network dynamically scales and integrates specialised expertise to fit your specific needs—seamlessly solving even the most complex problems.
We avoid traditional models' inefficiencies and inflated costs by operating with minimal overhead. You pay up to 50% less for high-impact work, not for unnecessary overhead or downtime.
Every project is delivered by seasoned professionals with extensive life sciences experience. Avoid the junior team.
.avif)
.avif)
.avif)
.avif)
We help you design effective CX & HCP
engagement strategies
01.
Strategic Advisory & Planning
02.
Assessment & Insight
03.
Implementation & Execution
04.
Data, AI & Technology
05.
Change Management & Capability
06.
Performance Measurement
.avif)
Our expertise, delivered your way
Audit
Comprehensive assessments of your HCP engagement and commercial excellence models, providing insights and benchmarking to identify areas for improvement.
Strategy Deck & Playbook
Detailed, actionable strategy guides outline the steps for organization-wide success tailored to your needs.
Workshops
Interactive, moderated online and offline workshops that focus on developing concrete action plans and aligning teams around your strategic goals.
Coaching
Personalised one-on-one or group coaching sessions (online and offline) designed to support your team’s development and empower them to achieve their goals.
Training Sessions
Tailored online and offline training experiences that equip your teams with the knowledge and skills they need to succeed in today’s dynamic life sciences landscape.
Interim & PM Support
Interim and project management backed by an ecosystem of HCP engagement experts. We help with temporary staffing, fractional leadership and project-based support.
Too often, strategy decks are disconnected from reality and too challenging to realise. We avoid intellectual gymnastics and adhere to the KISS (keep it simple and stupid) principle.
Successful HCP engagement demands an integrated approach that addresses the entire complexity, not just isolated parts.
We’re not just willing to get our hands dirty - we believe it's the key to success. We try and iterate until we find the optimal way, and we can close the feedback loop.
We instill an impact-focused mindset into every project. We help teams define the appropriate KPIs and metrics and help generate and interpret the insights needed to inform decisions.